THE PROPOSAL

• We’re here to not only to capture this special moment, but also create an unforgettable proposal tailored to your love story and to make the process stress-free for you. Our mission is to support you, help you shine, and pull off the perfect proposal.
• After your booking is confirmed, we will go over preparation tips, locations, logistics, wardrobe styling & any other details.
• We can shoot anywhere that tells your story and inspires you and your love!
• We shoot the proposal, and couples portraits afterwards and/with any other friends/family members involved.
• We can include a complimentary video edited by Trynh (this is usually set on a tripod while we photograph, see a sample video right below).
• You will receive around 100 images per hour booked, high-resolution for download, professionally edited & retouched.

BOOKING

• Once we select a date for the session, a 50% deposit is required to confirm all bookings, this amount will go towards your final payment and is due within 24 hour of the invoice to reserve your session date and time (the date will be released from hold if the deposit has not been received after 24 hour).
• A Photoshoot Guide is sent to you after the deposit is made and date is confirmed, the guide includes location options, wardrobe, styling, and etc. We will be available to assist you through the planning and styling process via email/text/phone call.
• Venmo, Zelle, e-Check, cash, credit cards are accepted. A 4% fee for credit card transaction (this fee must be paid via Venmo or Zelle).
• Final payment is due on the date your session before you will receive your photos. You will receive your photos within 2-4 business weeks after your final payment is made. Late payment will incur an additional $50 fee per day.
• Tips are appreciated, but not required.Referral program, invite friends by giving them $300 off their booking (have your friend mention your name). For every offer redeemed, you’ll also get $300 off your booking.

CANCELLATION & LATE POLICY

• The deposit is NON-REFUNDABLE for cancellation. No exceptions. This fee covers initial communication, all planning, location hunting, and blocking off a specific time frame, we held the time for you and were not able to book someone else.
• There is no fee to reschedule due to weather changes, however, I will determine if we need to reschedule.
• If no call no show, you are forfeiting your booking fee and we will not schedule again.
• It is $100 to reschedule if notice is given 7 days prior to the shoot, if the notice is given less than 7 days prior to the shoot it is $200 fee to reschedule. Reschedule must be within 1 year of the booking date.
• TARDINESS: please plan enough time to get to your session. If you are running late please call us. If you have a 60minutes session, and you are 20 minutes late, you will then have a 40-minute session. If you are more than 30 minutes late without calling, you will forfeit your booking fee and will have the right to cancel the session. We respect your time and we ask that you respect ours. If we are late, we will communicate that with you.
• Late payment will incur an additional $50 fee per day.

POST PROCESS

• We will narrow down the photos to the best images that are edited for correct crop, white balance, and sized to be print ready. This gallery will be ready within 3-4 weeks after your session. During busy season, please expect 4-5 weeks.
• Editing is a basic correction of images whereas retouching is actual photo manipulation to change the look. Usual editing and routine retouching is complimentary. Special requests for advanced editing can be done for an additional fee. Advanced editing includes, but is not limited to: removal of tattoos, acne, blemishes, birth marks and other imperfections you might want fixed or altered. Any requests that requires extensive retouching or a specialist, a custom quote will be provided to you. The retouching process takes approximately 4 weeks. Samples of retouching here.
• Your photos will be available online in a password protected gallery. You can download the images in high resolution and web resolution. The web resolution images is not recommended for printing if you decide to use an outside printer. The high resolution images are sized ready for prints. If you'd like to print large canvases, you can request the images to be resized accordingly at no charge.
• The online order gallery will be open for 7 days. After the expiration of your gallery, a fee for $50 will apply if you want to re-open the gallery. You can request to have your gallery open longer or re-open gallery free of charge, if you plan on placing a print order.
• Your photos will be archived in my backup storage for 6 months. After 6 months the photos are not guaranteed to be available. Longer storage can be requested for a fee.
• You’ll have printing rights which means you can print them anywhere you would like. However, you should know that not all labs are created equal, so please choose your lab carefully. I only use a professional lab available to professional photographers, but I’ll recommend a great lab for you. I highly recommend printing through my online print store in the gallery that is delivered to you.
• RUSH FEE for editing: within 24 hour is $600, within 5 days $200 if you would like to have your photos back sooner than the estimated date.

THE FINE PRINT

Due to the high demand for photography sessions with Trynh Photography, you must pay a deposit to hold your date. This deposit is non-refundable and non-transferable to hold your reservation. Final payment, less the retainer is due the day of your booked session.

If for any reason, client changes session date, the retainer can be transferred to a new date if the photographer has the date available: otherwise, there is no refund for retainer paid. Photographer will only honor the original fee if the new date is within 6 months of original date. If the new date is not within 6 months of the original date, the client can choose to pay current photographer’s rate, or forfeit their retainer.

By paying the invoice you are agreeing to the terms stated here. To reserve the session, Client shall pay to Photographer, upon execution of this Agreement, a non-refundable reservation fee of 50%.

If the client is unsatisfied with the images for any reason due to circumstances that are not controllable by the photographer (ie. weather, body image, hair, clothes, etc.), the client may reschedule and pay for another session.

Client understands and agrees that the Photographer will not book other sessions during this time. In the event that Client cancels the portrait session or fails to attend the session on the Session Date, for any reason, Photographer shall suffer losses that are difficult to ascertain. As such, Client agrees that, in the event of cancellation by Client, the deposit shall be forfeited by Client and paid to Photographer as liquidated damages and not as a penalty. Client and Photographer agree that such amount is reasonable. Prices and policies are subject to change without notice.

Client understands that Trynh retains the copyrights of all images and will not use for commercial purpose or monetary gains. Clients cannot reproduce the images for commercial use without permission or additional fees.

By paying this deposit, you have read the Fine Print and Policies and are in agreement.